Frames for our photo puzzles with 48-2000 pieces

Packaging

• Are the frames (with real glass) packaged break proof?

  We have developed special shipping packages to go sure that your puzzle frame arrives undamaged. If despite all the precaution a damage should occur, please contact our customer service. We will take care of a replacement immediately.

• Do I have to glue my photo puzzle before framing it?

  No, this is not really necessary. The photo puzzle will find its hold within the puzzle frame without the help of glue.

• Can't I just buy a standard frame around the corner and put my photo puzzle in?

  Unfortunately not. We know from customers who tried this out, that they missed the perfect fit. Our frames are really tailor made and fit exactly to the millimeter to our photo puzzles.

• The synthetic glass of the 2000 pieces puzzle frame has a smooth- and a coarse surface. Which side has to be up?

  This depends on which effect you want to make use of: with the coarse surface up, the photo puzzle is protected against light reflecting. With the smooth surface up, the photo puzzle appears brighter. Under certain conditions, this may however cause mirroring.

• Who is puzzleYOU?

  We are one of the first producers of personalised photo puzzles. In order to offer premium photo gifts, we launched our UK webshop in 2010 under the domain myphotopuzzle.co.uk. Founded in 2009 and registered as puzzle & play, we have been inspiring customers in the UK, Ireland, Europe and North America. Since 2022 we do this as puzzleYOU.